Thank you for visiting our website. By using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.
1. General Terms
- By accessing this website (https://www.muannas.com), you confirm that you are at least the age of majority in your jurisdiction or have the consent of a legal guardian to use this site.
- Your use of this website and services implies your acceptance of these terms, which constitute a binding agreement between you and Muannas.
2. Use of Website
- The content provided on this site is for informational purposes only. While we strive for accuracy, Muannas makes no guarantees about the completeness or reliability of the information.
- Users are prohibited from:
- Modifying or copying the materials on the website.
- Using content for commercial purposes without prior written consent.
- Engaging in any illegal or unauthorized activities on this site.
- Any breach of these conditions may result in termination of your access.
3. Product Information and Availability
- While we aim to provide accurate product descriptions, there may be slight variations in colors, sizes, or other details due to screen settings or other factors.
- All items are subject to availability. In the event a product is out of stock, we will notify you promptly and may offer alternatives or a refund.
4. Ordering and Acceptance
- Placing an order on our website constitutes an offer to purchase. Orders are only deemed accepted upon dispatch of the items.
- We reserve the right to refuse or cancel orders at our discretion, including but not limited to cases of pricing errors or stock unavailability.
5. Pricing and Payment
- All prices displayed on our website are in the specified currency and are subject to change without notice.
- Payment must be completed at the time of purchase. If there are any issues with payment processing, we reserve the right to delay or cancel your order.
6. Delivery and Risk of Loss
- We deliver to the address provided during checkout. Please ensure all details are accurate as we are not responsible for delivery issues arising from incorrect information.
- Free Shipping wherever mentioned only applies to shipping within Pakistan. International orders may be subject to additional shipping charges, customs duties or taxes, which are the buyer’s responsibility.
- Risk of loss passes to the buyer upon delivery.
7. Returns and Refunds
- If you are not satisfied with your purchase, you may request an exchange within 3 days of receipt and return the item(s), provided the items are unused and in their original packaging.
- In case, the item(s) delivered are different than what you placed order for, you may request a refund within 3 days of receipt and return the item(s), provided the items are unused and in their original packaging.
- Return shipping costs are the customer’s responsibility unless the return is due to a mistake on our part.
- Refunds, where applicable, will be made within 7 days of return of item(s). Price of returned item(s) at the time of purchase will be applicable for refund.
8. Privacy and Data Protection
- Your privacy is important to us. Any personal information you provide to us will be handled in accordance with our Privacy Policy, which forms part of these terms and conditions.
8. Intellectual Property
- All content on this website, including images, text, and designs, is the property of Muannas and protected by copyright laws.
- Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.
9. Third-Party Links
- Our website may contain links to third-party websites. These links are provided for convenience, and Muannas holds no responsibility for the content, policies, or practices of third-party sites.
10. Limitation of Liability
- Muannas is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, except as required by applicable law.
11. Modification of Terms
- We reserve the right to update these terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the website indicates acceptance of the updated terms.
12. Governing Law
- These terms are governed by the laws of Pakistan. Any disputes shall be resolved in the courts of this jurisdiction.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: hello@muannas.com